Data Deletion Request
Data Deletion Request
Last Updated: 01 August 2026
ACE Travel Solutions respects your privacy and provides you with the ability to request deletion of your personal information collected through our website, travel enquiries, advertising campaigns, and Meta/Facebook Lead Ads.
This page explains how you can request the deletion of your personal information from ACE Travel Solutions systems.
1. What Information Can Be Deleted?
Depending on the information we hold, a deletion request may include personal information such as:
- Full name
- Mobile / telephone number
- Email address
- City or location
- Travel preferences
- Travel destination
- Preferred travel dates
- Number of travelers
- Enquiry information
- Information submitted through Meta/Facebook Lead Ads
- CRM lead information
- Communication records associated with your enquiry, where legally and operationally eligible for deletion
2. How to Request Data Deletion
To request deletion of your personal information, please contact ACE Travel Solutions using the contact details below.
Email: acetravelsolutions@gmail.com
Subject: Data Deletion Request
Please include the following information in your request:
- Your full name
- Mobile number used for the enquiry
- Email address, if applicable
- Approximate date of your enquiry, if known
- Any relevant booking or enquiry reference, if available
- A clear statement requesting deletion of your personal information
Example:
3. Verification of Your Request
To protect customer information from unauthorized deletion requests, ACE Travel Solutions may need to verify that the request was made by the person to whom the information relates.
We may request reasonable additional information for verification.
We will not use verification information for unrelated purposes.
4. What Happens After You Submit a Request?
Once we receive your request:
- We will review the request.
- We may verify your identity or contact details.
- We will identify the relevant customer, enquiry, or lead records.
- Eligible personal information will be deleted, anonymized, or otherwise handled according to applicable requirements.
- We will provide confirmation once the request has been processed, where appropriate.
The time required to process a request may depend on the nature and complexity of the request.
5. Meta / Facebook Lead Ads Data
ACE Travel Solutions may receive personal information submitted through Meta Lead Ads on Facebook or Instagram.
If you submitted your information through a Meta Lead Ad and want ACE Travel Solutions to delete the information received from that enquiry, you may submit a request using the process described on this page.
Your request may include deletion of eligible lead information stored in our:
- CRM system
- Lead management systems
- Internal customer records
- Other systems used by ACE Travel Solutions to manage enquiries
Meta may separately retain or process information according to its own policies and terms.
For information regarding data held directly by Meta, you may also need to use the privacy and data controls provided by Meta.
6. Information That May Need to Be Retained
In certain circumstances, ACE Travel Solutions may be required or permitted to retain specific information even after receiving a deletion request.
This may include information required for:
- Legal compliance
- Accounting or tax requirements
- Financial records
- Fraud prevention
- Security purposes
- Dispute resolution
- Enforcement of contractual rights
- Compliance with regulatory requirements
- Establishing, exercising, or defending legal claims
Where retention is required, we will retain only the information reasonably necessary for the applicable purpose.
7. Deletion of Marketing Information
If you no longer wish to receive promotional or marketing communications from ACE Travel Solutions, you may also contact us and request that we stop using your information for marketing communications.
Please note that stopping marketing communications does not necessarily delete information that we are legally required or legitimately permitted to retain.
8. Contact Information
For data deletion requests, privacy questions, or concerns, please contact:
ACE Travel Solutions
Business Address:
Gurung Busty, Near Kalimandir Road, Ward 12, Pradhan Nagar, Siliguri, West Bengal 734001, India
Email:
acetravelsolutions@gmail.com
Phone:
+91 62965 47369
Website:
https://acetravelsolutions.in
Privacy / Data Protection Contact:
Privacy Officer, ACE Travel Solutions
9. Confirmation
By submitting a data deletion request, you confirm that the information provided in your request is accurate and that you are requesting deletion of personal information relating to you or that you are otherwise authorized to make the request.
ACE Travel Solutions will review and process eligible requests in accordance with applicable laws, our Privacy Policy, and legitimate business requirements.
Related Privacy Information
For more information about how ACE Travel Solutions collects, uses, stores, and protects personal information, please review our:
Privacy Policy:
Read our complete Privacy Policy here
ACE Travel Solutions
Customized Travel Experiences | Northeast India & Beyond
Last Updated: 01 August 2026